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The Transformative Journey of Walaa Insurance:
Embracing the Power of Data with Incorta
Walaa Insurance, a prominent player in the insurance industry in the Middle East, faced significant challenges in managing and utilizing its vast data assets. The company’s ambition was to align with Saudi Arabia’s Vision 2030, and to meet the increasing market demands which required a robust data management strategy. Ms. Suad Alayed, a data analyst from Wala Insurance, emphasized that instead of viewing these challenges as obstacles, they were seen as requirements for growth and transformation.
Central to this transformation project was a data management strategy and a single platform that could support many use cases for the company today and in the future. Wala reviewed many solutions. Upon their conclusion, they confirmed that the adoption of Incorta was critical to the success of this transformation project. Incorta, a leading operational lakehouse, played a pivotal role in addressing what Ms. Alayed referred to as the “Triple S” requirements: Speed, Simplicity, and Scalability.
The “Triple S” Requirements: Speed, Simplicity, and Scalability
Speed
In today’s fast-paced business environment, real-time data access is crucial for timely decision-making. Ms. Alayed highlighted that Incorta enabled Wala Insurance to accelerate the process of data access and analysis. The platform’s capability to deliver high-speed data analytics ensured teams that data to draw critical insights quicker were available in real-time, facilitating more informed decisions.
Simplicity
Managing large and complex datasets can often lead to cumbersome processes and delays. Incorta’s user-friendly platform simplified these complexities, making it easier for business users to create their own dashboards and reports without heavy reliance on the IT department. This empowerment of business users streamlined operations and improved efficiency across various departments.
Scalability
Handling large volumes of diverse data sources posed a significant challenge for Wala Insurance. Incorta’s scalable architecture allowed the company to manage and seamlessly integrate multiple data sources. Whether dealing with legacy systems or external data, Incorta provided a unified and simplified data environment that could handle the growing data needs of the organization.
Live Data and Enhanced Visualization
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Ms. Alayed explained that Incorta became the backbone of Wala Insurance’s data infrastructure, providing real-time data capabilities and advanced visualizations. The platform’s integration into the company’s operations spanned across departments, from medical and finance to claims and motor services. Each department benefited from live data availability and enhanced reporting capabilities, leading to more efficient and effective operations.
Overcoming Data Challenges with Incorta
Before adopting Incorta, Wala Insurance faced the challenge of managing multiple data sources and ensuring real-time data availability. With Incorta, the company successfully overcome these challenges, handling over 200 gigabytes of data, across five different data sources and producing more than 50 reports. The platform’s ability to provide access to live data for every business user on-demand was a game-changer, significantly enhancing the company’s data management capabilities.
Results
Ms. Alayed reiterated the significant impact of Incorta on Wala Insurance’s transformative project. The platform not only streamlined the company’s data analytics processes but also plays a crucial role in driving operational excellence and achieving strategic objectives. The success story of Wala Insurance serves as a testament to the power of streamlined data management and the potential of advanced data analytics tools in fostering business growth and innovation.
As Wala Insurance continues to leverage Incorta for its data needs, the company is well-positioned to navigate the challenges of the competitive insurance industry and capitalize on new opportunities. This journey underscores the importance of embracing modern data analytics solutions to achieve remarkable business outcomes.
Watch Ms. Walaa’s on-demand session to discover how Incorta empowered Walaa Insurance to streamline data analytics, enabling faster, data-driven decisions and achieving unparalleled operational efficiency.
About the Author:
Suad Alayed is a data analyst at Wala Insurance with a Master’s degree in Computer Science and extensive experience in data analysis and management. Her expertise in leveraging data analytics tools has been instrumental in transforming Wala Insurance’s data strategy and operational efficiency.