UPDATED: August 2022
This privacy policy tells you about the information we collect from you when you use our website. In collecting this information, we are acting as a data controller and, by law, we are required to provide you with information about us, about why and how we use your data, and about the rights you have over your data.
Incorta consolidates data management and analytics into a single integrated platform for data acquisition, storage, analysis, visualization, and reporting. The complete, end-to-end data platform eliminates the need to stitch together data and manage multiple disparate systems.
Our address is San Mateo, CA 94403. You can contact us by post at the above address, by email at privacy@incorta.com, or by telephone on (650) 250-1481.
The contact details of our representative / Data Protection Officer in the United States: Scott Blauer, 2855 Campus Dr # 300, San Mateo, CA 94403, privacy@incorta.com, (650) 250-1481.
The contact details of our representative/ DPO in the EU are: Privaon Oy, Hevosenkenkä 3, 02600 Espoo, info@privaon.com Business ID 2647800-2
When you use our website to browse our products and services and view the information we make available, a number of cookies are used by us and by third parties to allow the website to function, to collect useful information about visitors and to help to make your user experience better. Some of the cookies we use are strictly necessary for our website to function, and we do not ask for your consent to place these on your computer. These cookies are described below.
When you visit a website, a text file containing a few pieces of information called a cookie is downloaded to your computer or mobile device. Cookies enable the website to identify your device. According to the definitions below, cookies controlled by Incorta alone are referred to as “first party cookies,” whereas cookies from other parties are referred to as “third party cookies”.
Cookies serve a variety of purposes, including making it easier for you to navigate between pages, remembering your preferences, and overall enhancing the user experience. Additionally, they may assist in making sure that the internet adverts you view are more pertinent to you and your interests. Additionally, cookies can be used to track and support social media activity on our websites and online content, as well as to evaluate how our websites and online content are used (analytics cookies) (e.g. links to social media sites, like buttons, etc.).
Yes, to the extent permitted by law in some locations, we may use information gathered from our cookies to identify user activity, to serve content and offers based on your profile, and for the other purposes indicated below. Because of GDPR, this activity is only permitted in the EU with the website visitors’ expplicit consent. Local laws apply to this problem in several of the member states, but may vary from country to country.
In other instances, we are able to link cookie data—including data from cookies set by our advertisers on third-party websites—with a specific person. For instance:
In addition to the aforementioned uses, Incorta may also use web beacons (including conversion pixels) or other technologies on our websites, in marketing e-mails, our newsletter, and linked websites to track link clicks and message opens. Although web beacons don’t store data on your device, they could be used in conjunction with cookies to track website activity. Web beacons and other comparable technologies are covered in the information provided below regarding cookies. Conversion pixels are tiny pieces of code that are placed on a certain web page and activated when a user views it, increasing the number of conversions.
At times you may be required or asked to watch a video that is provided by Incorta. Our videos are supported by a tracking tool called Wistia that help us to understand the analytics of our videos. The analytics that are pulled from include the overall play-rate, the percentage of the video that’s been viewed and CTA’s clicked. Heatmaps are then created that show us the most engaging parts of the video. Additionally, we use Wistia to provide us Engagement Graphs that provide us with trends like video rewatches, video drop-offs and other ineractions. Viewer based tracking is enabled with Wistia that helps us identify the people who are watching and engaging with our videos.
The cookies used on Incorta sites have been categorized as per type and described in the remainder of this policy. . However, it is important to note that not all cookies may be used in all jurisdictions or websites. A list of the categories of cookies used on this website is set out below.
Incorta uses these cookies to employ data analytics so we can measure and improve the performance of our site and provide more relevant content to our customers.. These cookies don’t collect information that identifies a visitor down to an individual level that is available to us. These cookies are not passing personally identifiable information to any external third party other than in limited cases when we engage a service provider to act on our behalf but who is then unable to use the data for their own purposes.
Third-party cookies are created by domains that are not the website you’re visiting. They are often used for advertising and are placed on a website with scripts or tags. A third-party cookie is accessible on any website that loads the third-party server’s code. Given the increase in awareness of privacy issues and GDPR, third-party cookies are now considered less favourable as users aren’t aware they’re being tracked and retargeted.
Strictly necessary cookies are essential in order to enable you to move around the site and use its features, such as accessing secure areas of the site. Without these cookies, services you have asked for cannot be provided. The types of Strictly Necessary Cookies used by Incorta along with their purpose are as follows:
Performance cookies are generally third-party cookies from vendors we work with or who work on our behalf that collect information about your visit and use of the Incorta website, for instance which pages you visit the most often, and if you get error messages from web pages. These cookies do not collect information that identifies a visitor. All information these cookies collect is anonymous and is only used to improve how the website works. Third party vendors may have access to this data and may use it to improve their overall services and offerings. The Performance cookies used by Incorta and their purpose are as follows:
These cookies allow a site to remember choices you make (such as your username, language or the region you are in) and provide more enhanced, personal features. These cookies cannot track your browsing activity on other websites. They don’t gather any information about you that could be used for advertising or remembering where you’ve been on the Internet outside our site. Functional Cookies used by Incorta and their purposes are as follows:
Advertising and social media cookies (including web beacons and other tracking and storage technologies) are used to (1) deliver advertisements more relevant to you and your interests; (2) limit the number of times you see an advertisement; (3) help measure the effectiveness of the advertising campaign; (4) retargeting to Incorta websites/information and (5) understand people’s behavior after they view an advertisement. They are usually placed on behalf of advertising networks with the site operator’s permission. They remember that you have visited a site and quite often they will be linked to site functionality provided by the other organization. This may impact the content and messages you see on other websites you visit.
When you use our website to browse our products and services and view the information we make available, a number of cookies are used by us and by third parties to allow the website to function, to collect useful information about visitors and to help to make your user experience better. Some of the cookies we use are strictly necessary for our website to function, and we do not ask for your consent to place these on your computer. These cookies are shown below.
The easiest way to accept or reject some or all cookies used by a website is to adjust your browser settings. If you do not know how to do this, the links below set out information about how to change your browser settings for some of the most commonly used web browsers:
Browser NameLinkGoogle Chrome. https://support.google.com/chrome/answer/95647?hl=en-GB
Microsoft Internet Explorer. https://support.microsoft.com/en-us/help/278835/how-to-delete-cookie-files-in-internet-explorer
Apple Safari. https://support.apple.com/kb/PH5042?locale=en_US
Samsung Internet (Mobile). https://www.samsung.com/uk/support/mobile-devices/what-are-cookies-and-how-do-i-enable-or-disable-them-on-my-samsung-galaxy-device/
Opera https://browserhow.com/how-to-block-or-allow-browser-cookies-on-opera-browser/
Some browsers, such as Chrome and Firefox, allow you to change your settings to browse in ‘incognito’ mode, limiting the amount of data placed on your machine and automatically deleting any persistent cookies placed on your device when you finish your browsing session. There are also third party applications which you can add to your browser to block or manage cookies.
You can opt out of Google Analytics tracking by visiting https://tools.google.com/dlpage/gaoptout You are welcome to block the use of some or all of the cookies we use on our website. However, please be aware that doing so may impair our website and its functionality or may even render some or all of it unusable.
You can find more detailed information about cookies and adjusting your browser settings by visiting www.allaboutcookies.org
When you submit an inquiry via our website, we ask you for your name, contact telephone number, work email address, Company name and Job title. In some cases we may also ask what ERP software (Enterprise resourcing planning) you are using. We use this information to respond to your query, including providing you with any requested information about our products and services. We may also email and call you several times after your inquiry in order to follow up on your interest and ensure that we have answered it to your satisfaction. You have the option to unsubscribe from the emails at any time. We will do this based on our legitimate interest in providing accurate information prior to a sale.
Your inquiry is stored and processed e in the hubspot database We do not use the information you provide to make any automated decisions that might affect you. We keep inquiry emails indefinitely. Emails will not be deleted from the database, however, the customer may request to unsubscribe from email lists.
Define further transactions that take place on the website, for example, consent-based signups, use of online tools, white paper downloads. Give each one a separate heading.
For each one, define:
By law, you can ask us what information we hold about you, and you can ask us to correct it if it is inaccurate. If we have asked for your consent to process your personal data, you may withdraw that consent at any time. From the date of data collection forward, the cookie consent log is retained for five years (applicable in Europe). If we are processing your personal data for reasons of consent or to fulfill a contract, you can ask us to give you a copy of the information in a machine-readable format so that you can transfer it to another provider. If we are processing your personal data for reasons of consent or legitimate interest, you can request that your data be erased. Your rights as a data subject can be more effectively highlighted in our Global Privacy Policy.
You have the right to ask us to stop using your information for a period if you believe we are not doing so lawfully. Finally, in some circumstances you can ask us not to reach decisions affecting you using automated processing or profiling. To submit a request regarding your personal data by email, post or telephone, please use the contact information provided above in the Who Are We section of this policy.
To exercise your rights as a Data Subject here or email us at privacy@incorta.com
If you have a complaint about our use of your information, we would prefer you to contact us directly in the first instance so that we can address your complaint. However, you can also contact the Data Protection Commission via their website at dataprotection.ie or write to them at:
Gail Maunula;
Privaon Oy, address Hevosenkenkä 3, 02600 Espoo, Finland
info@privaon.com,
Business ID 2647800-2
We regularly review and, if appropriate, update this privacy policy from time to time, and as our services and use of personal data evolves. If we want to make use of your personal data in a way that we have not previously identified, we will contact you to provide information about this and, if necessary, to ask for your consent. We will update the version number and date of this document each time it is changed.